Support

Contact us

Questions, bug reports, or feedback — email us and we'll get back to you as soon as we can.

support@yourinvoicegen.com

To help us help you faster, include:

  • Your account username
  • The invoice number, if it concerns a specific invoice
  • What you expected vs. what happened

Frequently asked questions

Email support@yourinvoicegen.com from the address on your account and we'll help you regain access.

Daily, from European Central Bank data. Rates only affect the combined totals on your dashboard — each invoice always keeps its own currency. You can also refresh manually from Settings.

That's intentional: invoices keep a snapshot of the details they were billed with, so your records stay accurate. Client edits apply to future invoices only.

Go to Settings to upload a logo (PNG or JPG) and fill in your company information and bank details — they appear on every PDF you generate.

No — invoices are permanent records for accounting compliance. Mark an invoice as cancelled instead; it stays out of your totals.